Challenge
Support retail operations where recruiting and maintaining sufficient onsite sales staff can be difficult, while giving customers consistent access to common product information.
Retail experience · AI integration
Blackmores
AI Wellness Assistant
Bishan Junction 8 · Singapore
The project
Technology designed for a real retail environment—not a laboratory demonstration.
Pepper Dreams solution
Combine our understanding of Singapore retail operations with specialist technology capabilities to create a practical, customer-facing AI experience.
What we delivered
Physical presentation, branded customer journey, AI integration coordination and onsite deployment within a live Watsons atrium activation.
Result
An assistant that supports common enquiries and lets the human sales team focus on customers who need more detailed or personal help.
